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Portuguese 1st Line Service Desk Analyst
Posted date [2019-Nov-20]  (ID: 39972)
This post has expired! It was posted more than 60 days ago.

Job Details

Company Profile:This firm is one of the top suppliers of Information Technology, customer relations and E-commerce. It is also a respected world wide leader with almost 48 years of expertise in outsourced services. They  support more than 2,500 partners in 15 nations.


Position:  Portuguese 1st Line Service Desk Analyst

Location: Mckinley, Taguig City

Industry: BPO Company

Salary: P75,000



  • HMO day 1 plus 1 free dependent
  • Night Differential Pay: 20%
  • Hazard Pay
  • 13th Month Pay 
  • 14th Month Pay
  • Annual Increase
  • Vacation Leaves
  • Sick Leave 
  • Government Mandated benefits (SSS, PhilHeath, Pag-ibig)


  • Schedule:Shifting Schedule



  • Open for both Native and Non- Native Portuguese Speakers
  • Proficient in both Portuguese and English
  • Technical Support and Service desk experience is an advantage
  • At least Vocational level
  • Knowledgeable in Microsoft application is a plus



  • Provide 1st level technical support
  • Troubleshoot related concerns and queries
  • Respond to software and hardware inquiries
  • Assist customers in logging system
  • Update and track the incoming calls in the system


Recruitment Process:

  • Resume Screening
  • Initial Interview
  • English Test
  • Language assessment
  • Final Interview 
  • Job Offer



Please send your resume to: jkrecruit(at)jp-network-e.com


Mobile: (+ 63) 936 973 4185 | 0956-963-6499

Sun/Smart: 09426682269

Skype: jkrecruit or live:jknetwork1

WhatsApp/Viber: (+ 63) 936 973 4185

LINE: genrou_team or jknetworkteam

Look for:Ms. Yam


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Job Summary
Job Title: Portuguese 1st Line Service Desk Analyst
Posted By: J-K Network Services
Start Date:
No. of Positions: 1
Salary: P75,000
Tel No.:
Email: jkrecruit(at)jp-network-e.com
Location: Taguig City
Closing Date:
Region Location -> National Capital Reg
Job Type Job Type -> Full-time
Classification Browse Jobs by Specialization -> Services -> Customer Service
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