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Portuguese 1st Line Service Desk Analyst
Posted date [2019-Nov-20]  (ID: 39972)

Job Details



Company Profile:This firm is one of the top suppliers of Information Technology, customer relations and E-commerce. It is also a respected world wide leader with almost 48 years of expertise in outsourced services. They  support more than 2,500 partners in 15 nations.

 

Position:  Portuguese 1st Line Service Desk Analyst

Location: Mckinley, Taguig City

Industry: BPO Company

Salary: P75,000

 

Benefits:

  • HMO day 1 plus 1 free dependent
  • Night Differential Pay: 20%
  • Hazard Pay
  • 13th Month Pay 
  • 14th Month Pay
  • Annual Increase
  • Vacation Leaves
  • Sick Leave 
  • Government Mandated benefits (SSS, PhilHeath, Pag-ibig)

 

  • Schedule:Shifting Schedule

 

Requirements:

  • Open for both Native and Non- Native Portuguese Speakers
  • Proficient in both Portuguese and English
  • Technical Support and Service desk experience is an advantage
  • At least Vocational level
  • Knowledgeable in Microsoft application is a plus

 

Responsibilities:

  • Provide 1st level technical support
  • Troubleshoot related concerns and queries
  • Respond to software and hardware inquiries
  • Assist customers in logging system
  • Update and track the incoming calls in the system

 

Recruitment Process:

  • Resume Screening
  • Initial Interview
  • English Test
  • Language assessment
  • Final Interview 
  • Job Offer

 

CONTACT US:

Please send your resume to: jkrecruit(at)jp-network-e.com

 

Mobile: (+ 63) 936 973 4185 | 0956-963-6499

Sun/Smart: 09426682269

Skype: jkrecruit or live:jknetwork1

WhatsApp/Viber: (+ 63) 936 973 4185

LINE: genrou_team or jknetworkteam

Look for:Ms. Yam

 

Don’t forget to refer your friends!

We give referral bonus for every successful hire.

 

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.

 

 

Apply now and bring home an exclusive J-K Network Hoodie once you got hired from any of our client!

 

 


Job Summary
Job Title: Portuguese 1st Line Service Desk Analyst
Posted By: J-K Network Services
Start Date:
No. of Positions: 1
Salary: P75,000
Tel No.:
Email: jkrecruit(at)jp-network-e.com
Location: Taguig City
Closing Date:
Region Location -> National Capital Reg
Job Type Job Type -> Full-time
Classification Browse Jobs by Specialization -> Services -> Customer Service
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